Allow your IT admin to access this computer
1. Click one of the links below to download manually.
Android download (watch setup tutorial)
iOS download (watch setup tutorial)
2. Launch the downloaded program.
It may be in your Downloads folder.
3. Launch the downloaded program.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.